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Leadership Management Health care Assignment
Leadership management health care assignment help describe the health care industry.this industry are very comprehensive terms and different people see these terms in diverse ways. Some people think that these two terms are same and can be used interchangeably but at the same time the other group see these terms as antonym and claim that a person cannot be a good manager and a good leader at the same time. There is also set of people who reside in the middle of the discussion that these two terms can complement each other with the help of right practice and training.
In today’s complex world the teams and health care organizations require both good leaders and managers. There can be some similarities found between them but the fact is that there is a factual difference between the two. However it is seen that if a person work efficiently he can master both the traits of health care management. The further discussion will individually address the terms health care leadership and health care management and later evaluation will be based on these.
Health care Leadership
The leadership model in healthcare is developed for helping the staff of health and care services so that they can become effective leaders. It is useful for both the small clinics as well as big hospitals. Working directly with patients requires strong leadership qualities. The leadership model in health care is made up of nine major dimensions: leading with care, sharing vision, information evaluation, and capabilities development, inspiring the staff, team engagement, influencing people for results, inspiring staff and holding accountability. The nine dimensions can achieve through proper application of leadership in the health care industry.
Leadership can be defined as a process of influencing the group of individuals by an individual for achieving a specified goal (Adams and Arthur, 1978). In other words it can be said that in health care is a process that involves influencing in health care, occurs in a team or group and finally involves the attainment of health care goal. In a study by Yukl (1989), the health care leader has to influence with integrity to gain the followers and achieve the specified health care goal.
In a study by Capowski (1994), leading the health care group is not an easy task and for attaining it successfully a health care leader should have the attributes like trust, vision, selflessness, integrity, creative liability, commitment, toughness, communication skills, visibility and risk taking ability.
A good health care leader must have the following characteristics:
- Efficient skills for coaching the health care team
- Self confidence about the knowledge about health care
- Consistency among the said words and actions
- Creativity in working style
- Inspiring and visionary
- Focused and balanced between the health care team’s and individual needs
- Sincerity and self esteem
- Willingness of sharing the responsibilities and credit among the group.
There are different styles of health care leaders and each of them works with their own style of leadership in health care. The different styles of leadership in health care are: Autocratic style or authoritative style, Democratic or participate style, Laissez – faire style, Task oriented, Relationship oriented style.
Management in health care
The management of health care industry is responsible for managing the team of doctors and other staff of the clinic or hospital. Since this is very sensitive industry and the main objective of this industry is to serve others with efficient and satisfying treatment, management has to plan and organize the things accordingly. This field describes the management as a profession. Heath care management practices are strongly related to the health care services and qualityof the treatment given to the patients.
Management can be defined as an art profession or science. In broad terms health care management is referred to as a process which is required for accomplishing the goals of a health care organization. Management means to exercise administrative, executive and supervisory role in health care organization for attaining its goal. Management is responsible for the failure or success of a health care organization as whole (Arbinger, 2002).
According to the nature of the term management is considered as science, art and profession. The five major principles of health care management are planning, organizing. Staffing, directing and controlling. All these principles are the foundation of the health care management success. A manager is responsible to work within the five principles. In today’s competitive environment, health care management is becoming more active and comprehensive towards attainment of its goal.
In a study by Fayol, health care managing is comprised of forecasting, organizing, commanding, coordinating and controlling for the health care organization’s goal attainment.
In a study by Kotter (2001), health care managers are responsible for competing the assigned goals and task through their skills of planning, budgeting, staffing, organizing and controlling.
- Communication skills
- Self motivation
- Ability to delegate the work efficiently
- Knowledge of health care work
- Proper health care
The professional skills that a health care manager must have are intellectual skills, ethical skills, technical skills and interactive skills. The high score hospital requires more comprehensive managerial skills in their managers.
Management and Leadership
The leadership and management in healthcare industry are two distinct departments. The definitions mentioned above shows that management and leadership are two different terms. It is studied that an individual can gain both management as well as leadership skills but the two terms are different from each other. There are very few similarities between as a team and working towards attainment of organizations goal.
In a study by Kotter (1990), health care leadership is a very old concept whereas the health care management concept emerged in last 100 years after the industrial revolution. In some other studies it is seen that management in health care is required for accomplishing the activities efficiently and mastering the routine work whereas leadership in health care is required for influencing the people and creating a change in their vision. Health care Leadership is also defined as multi directional influencing relationship while health care management is unidirectional authorizing relationship. Leadership and management in the health care industry require different set of people.
Competencies of Management and Leadership in health care
|Health care Leadership produces Movement and Change||Health care Management Produces Consistency and Order|
- For further classification of difference between the two terms the study of differences between managers and leaders in health care industry are important.
- In a study by Kotter (2001), health care industry managers are responsible for competing the assigned health care business goals and task through their skills of planning, health care budgeting, staffing, organizing and controlling whereas leaders are responsible for aligning people, directing, inspiring and motivating people.
- In a study by Capowski (1994), health care leader has a passion, soul and creativity whereas a health care manager has rationality, mind and persistency. A good health care leader is innovative, flexible, inspiring, independent and courageous whereas a good health care industry manager should be analytical, deliberate, stabilizing and authoritative.
- The difference between managers and leaders inhealth care industry can be explained as follows:
- Attitude towards health care organizational goals: In a study by Donner (1967), towards attainment of goals manager’s attitude is interpersonal and they have the passive outlook. They stick to the point that goals arise due to the necessities and not the desires. Whereas the leader’s attitude is personal and they have an active approach towards this. They tend to change the people thinking and alter their moods regarding health care to evoke the expectations.
- Health care conceptions: Managers coerce and negotiates. They design the compromises and avoid the health care risks whereas the leaders develop the fresh approach towards the health care problems and tend to turn the health care risk and ideas into the opportunities.
- Relationship with others: health care managers work with other without any emotional attachment. They only focus on the process and communicate through the formal channels of organization. Subordinates often see them as insensitive, manipulative and detached whereas the health care leaders relates with their group directly and empathetically ( Bellman, 1992). They focus on the substance and take health care decisions considering their teams as well. They communicate both formally and informally. A good health care leader is often seen by subordinates as motivator and a friend or philosopher.
- subordinates as motivator and a friend or philosopher.
|Establishment of Vision in health care industry||Health care Managers make the plans and budgets. They develop the steps for the process and set the time limits for completion.||A health care leader sets the direction and develops the vision for the health care project. They develop the strategic plans for achieving the goals|
|Human development process and networking||Managers are responsible for organizing the staff, maintaining the appropriate structure, delegation of responsibility and authority and establishing the policies and procedures||Leaders are responsible for aligning the organization, communicating the mission and vision and influencing the team members for achievement of goals.|
|Execution of vision||Managers control the entire health care process, identify and control the problems. They take the low risk approach||Leaders inspire and motivate the employees and satisfy the basic needs of team members. They take the high risk approach.|
|Vision outcome||Managers vision predictability and order. They are responsible for providing the results expected to the stake holders and leaders.||Leaders are responsible to promote the changes and improve the relation with the employees.|
- (Source: Self Study)
- The above table clearly shows the difference between the approaches of a leader and a manager in healthcare industry. A manager is an administrator of health care while a leader is an innovator for this industry. Both of them works towards the common healthcare organizational goal but the ways and method are totally different. This as a result brings out the difference between management and leadership in healthcare. Managers and leaders have different skills and different areas of operations but their aim and motive is same (Clinton and Robert, 1988) that is to serve the healthcare organization by meeting its objectives timely and efficiently.
- For the healthcare business to be a success, Management and leadership must work closely. These are two distinct approaches but are complementary and linked to each other in not only healthcare but also, in all other industries as well.
- Good leaders have ability to motivate people by making the vision clear and relevant for the group, coaching and supporting the employees, giving the feedback, role modelling and by recognizing and rewarding the employees. Team leaders and supervisors must have these qualities for successful running of an organization.
|Warren Bennis||managers are responsible for doing the things right||leaders are responsible for doing the right things|
|John Kotter||management involves coping with complexities||leadership involves coping with change|
|James Kouzes||management means handling things, maintaining the order and controlling the organization||Leadership means creating the sense and feel of movement|
|Abraham Zaleznik||managers are only concerned about getting the things done||leaders are concerned about managing the people|
|John Mariotti||managers are known as builders||leaders are known as architects|
|George Weathersby||management is about designing and controlling the work||Leadership is about creating a vision.|
- In other words it can be seen that leadership’s aim is to develop the vision, setting the direction for future, motivating the positive engagement, generating the culture and creating a challenging environment constructively; however management is aimed at organizing and executive the plans of organization, managing the resources and people and attaining the standards with quality driven results.
- The outcome of leadership is known as achievements whereas the outcome of management is known as results. Leaders take the facilitate decisions while managers take the involved decisions. The leadership powers through the influence and charisma whereas management powers through position and formal authority. Leaders always have the followers while managers only have subordinates. Leadership appeals to heart whereas management appeals to head.
- The above discussion lays down the three major differences between leadership and management – the leaders always try to innovate whereas the managers always administers, the leaders inspires the trust among his followers whereas the managers only relies n controlling the subordinates and leaders are emphatic whereas managers are only goal oriented. It is also seen that both the practices should be followed in the balance with each other. A leader can motivate hospital employees to an extent so that people can work as per manager’s policies and rules. A manager on the other hand so get few skills of leadership so that he does not look like authoritative and subordinates should not feel suppressed working under the manager (Dennis, Henderson et al.2001). A manager should also sometime try to motivate his subordinates like good leaders. This will help in increasing the efficiency of the hospital employees. As said earlier in this discussion leadership is an old techniques and is being followed since ages in all the aspects of life and work environment but after the industrial revolution some hundred year ago, the concept of management emerged. Some of the management practices are driven from the principles of leadership like motivation under the directing principle. The true success of a healthcare institute lies on the strong foundation of leadership and management. If properly linked with each other the results can be outstanding and the employees of the hospitals will also be more efficient and effective.
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In health care sector management and leadership both are responsible for the well being of the patients. The above discussion clearly states that both the terms are distinctive however for the successful running of hospitals and other health care services, they should be linked with each other and work towards attaining the goal of giving the best care and treatment to patients. Strong leadership and management are required for better performance of hospital and its staff. Both the practices are different but equally responsible for success of hospitals and clinics. The managers should work closely with leaders to get the maximum output and to provide the best health care services to patients and as a result standing out of the competitors.
- Adams, Arthur Merrihew.(1978) Effective Leadership for Today’s Church. Philadelphia: Westminster.
- Arbinger Institute, ed. (2002). Leadership and Self Deception: Getting Out of the Box. San Francisco: Berrett-Koehler Publishers.
- Bellman, Geoffrey M. (1992). Getting Things Done When You Are Not in Charge: How to Succeed from A Support Position. San Francisco: Berrett-Koehler Publishers.
- Bennis, W. G. (1989). Managing the dream: Leadership in the 21st century. Journal of Organizational Change Management, 2, 7.